Orders in stock will be dispatched within 1-4 business days. Items not in stock will be shipped within 1-20 business days. This is the time it takes for us to process and create your order.

• For deliveries within Israel, door-to-door shipping typically takes 1-3 business days, while registered shipping takes 3-7 business days.
• For international shipping, delivery times range from 1 to 3 weeks, depending on the destination.

Tracking information will be emailed to you once your order has been processed.

We accept returns or exchanges within a limited time period from the date of delivery, provided that the item is unused, in its original condition, and in its original packaging. Custom-made, personalized, or made-to-order items are not eligible for return or exchange unless otherwise stated. Return shipping costs and any associated duties or taxes are the responsibility of the customer, unless the item arrives damaged or defective. To request a return or exchange, please contact us in advance for authorization and further instructions.

Proper care will help preserve the beauty, structure, and longevity of your leather piece.
All LUVATON products are made from high-quality vegetable-tanned leather and are intended for gentle, mindful use.

• Decorative Objects & Leather Vases

Avoid placing the leather object in direct sunlight, as prolonged exposure may cause the leather to fade or dry over time.

When handling or positioning the piece, use the cotton cloth gloves provided in the package to keep the surface clean and prevent marks from natural oils on the hands.

If using the leather vase with fresh flowers, always place the flowers inside the glass container supplied with the product.

Fill the glass container with water, arrange the flowers, gently dry any water droplets on the exterior, and carefully insert it into the leather vase.

Never pour water directly into the leather object.

• Accessories & Functional Design Objects

Avoid contact with water, oils, perfumes, cosmetics, or alcohol-based products.

Handle with clean, dry hands to prevent stains and discoloration.

Store in a dry place, away from heat sources and direct sunlight.

Over time, natural variations, softening, and subtle color changes may occur - these are inherent characteristics of vegetable-tanned leather and part of its natural aging process.